In common with other industries, banking customers are increasingly making mobile their preferred mode of banking. According to EY’s GCC Digital Banking Report, the future of retail banking in the Gulf countries is a smartphone experience that delights and up to 64% of GCC customers would feel comfortable switching to a digital-first bank, with less reliance on branch network. In their Mobile banking report, KPMG states that mobile is already the largest banking channel for the majority of global banks by volume of transactions and by 2019, the number of mobile banking users is expected to double, reaching 1.8 billion people.
Innovative, useful and customer-centric mobile services will be key criteria when consumers choose their banking partner and banks must leverage the power of mobile in lending. Go through this infographic on “Dialling up speed, growth and efficiency in Lending” to know about the key market trends in mobile based lending, customer preferences and how lenders can transform their businesses to capitalize on the opportunity.
Nucleus Software will be showcasing its solutions at the upcoming Middle East Banking Innovation Summit 2017 being held on 18-19 September at Sofitel Dubai The Palm Resort & Spa.